FAQ

Frequently asked questions

How much is shipping?

Shipping is free in the United States on orders over $60. Below that, shipping is $7.99 for one candle. We currently ship to the USA only.

How long does an order take?

Every candle is made to order, so please allow 4 to 7 business days before it ships. You will receive tracking once it is on its way.

What is your return policy?

If your candle arrives damaged or defective, contact us within 14 days of delivery with a photo and we will replace it or refund you. Because each candle is made to order, we cannot accept returns for a change of mind.

What are the candles made of?

Each candle is a 9 oz soy wax candle with a cotton wick, in an amber glass jar with a black lid. Every product page names the exact fragrance and its scent notes.

How should I burn my candle?

Trim the wick to about 1/4 inch before each use, let the wax melt across the surface the first time you light it, and never leave a burning candle unattended. Follow the safety label on your jar.

Can I send a candle as a gift?

Yes. Enter your recipient's US address at checkout. The Starter Ritual set bundles three candles at $94.95 with free US shipping.